Managing for Quality in the Hospitality Industry pdf epub mobi txt 電子書 下載 2024

圖書介紹


Managing for Quality in the Hospitality Industry

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作者
出版者 齣版社:桂魯 訂閱齣版社新書快訊 新功能介紹
翻譯者
出版日期 齣版日期:2005/01/01
語言 語言:英文



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發表於2024-12-23

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圖書描述

This practical Quality Management text focuses on meeting the expectations of internal customers, external customers, and owner/investors–the backbones of any organization and its culture. Integrating theories and real-life examples to illustrate how to achieve high quality, the authors add credibility to the process by sharing their successful quality management experience in a contemporary case history - while simplifying the most important elements in managing quality in the hospitality industry.

著者信息

Managing for Quality in the Hospitality Industry pdf epub mobi txt 電子書 下載

圖書目錄

1. An Overview of Managing for Quality.
 2. Champions of Quality.
 3. Quality Management.
 4. Tapping the Organization’s Hidden Strengths.
 5. Team Effectiveness.
 6. Serving External Customers.
 7. CQI Journey.
 8. The Tools of the Trade.
 9. Strategic Quality Plan.
10. Assessing Quality.
11. Implementing Quality.
12. Leading Quality.
13. Quality Life.
14. Final Thoughts.
Appendix. Tools of the Trade Tear Out Sheets.

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Managing for Quality in the Hospitality Industry epub 下載 mobi 下載 pdf 下載 txt 電子書 下載 2024


Managing for Quality in the Hospitality Industry epub 下載 mobi 下載 pdf 下載 txt 電子書 下載 2024

Managing for Quality in the Hospitality Industry pdf epub mobi txt 電子書 下載 2024




想要找書就要到 小特書站
立刻按 ctrl+D收藏本頁
你會得到大驚喜!!

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Managing for Quality in the Hospitality Industry pdf epub mobi txt 電子書 下載


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