在職場中，無論身處何種行業彆，在業務上，或多或少都會遇見須以英文做交談、溝通之場閤。本書以職場為背景，將職場中常見的一些英文對話，以淺顯簡單的文字編撰成會話型式，期能讓讀者透過研讀本書並加以練習，以在職場中更能尋求更多的幫助與發展。

作者簡介

侯惠君

　　學曆：美國麻州大學教育係碩士
　　現職：崑山科技大學國際貿易係專任講師
　　專長：英文寫作與閱讀、英文口譯

Greeting
Lesson1 Face-to-face greeting
Lesson2 Greeting over the telephone
Lesson3 Describing nationality & jobs
Lesson4 Describing job responsibilities

Arranging & Canceling Appointments
Lesson5 Making appointments
Lesson6 Rescheduling appointments
Lesson7 Canceling appointments
Lesson8 Setting up on-line meetings
Lesson9 Making reservations

Providing Product Information
Lesson10 Describing features (1)
Lesson11 Describing features (2)
Lesson12 Giving information of materials
Lesson13 Giving information of prices
Lesson14 Comparing qualities & prices (1)
Lesson15 Comparing qualities & prices (2)
Lesson 16 Requesting allowances
Lesson17 Showing preferences
Lesson18 Stating problems

Requesting Services
Lesson19 Dealing with complaints
Lesson20 Dealing with complaints & reimbursement
Lesson21 Making improvements in products & services
Lesson22 Sending mails in the post office
Lesson23 Sending documents
Lesson24 Wrapping up gifts

Ordering Food & Drink
Lesson 25 Ordering in the fast food restaurant
Lesson26 Ordering in the breakfast store
Lesson27 Ordering in the restaurant
Lesson 28 Ordering in the snack shop
Lesson29 Ordering in the Japanese restaurant

Enquiry of Direction
Lesson 30 Asking for location (1)
Lesson31 Asking for location (2)
Lesson32 Showing direction (1)
Lesson33 Showing direction (2)
Lesson34 Asking for the direction to take shuttle buses
Lesson35 Asking for the location of Internet sockets
Lesson36 Asking for the direction to 3-C stores
Lesson37 Asking for the direction to the gift shop at airport?
Lesson38 Asking for the direction to make photocopies
Lesson39 Asking for the direction to pick up city maps

Enquiry of schedule
Lesson40 Asking for the opening and closing schedule
Lesson41 Scheduling time to hold online meetings
Lesson42 Telling time
Lesson43 Asking for the flight schedule
Lesson44 Asking for the SPA room schedule
Lesson45 Asking for the round-trip consuming time

Exchanging Currency, Purchasing Tickets & Boarding the Plane
Lesson46 Currency exchange (1)
Lesson47 Currency exchange (2)
Lesson48 Buying tickets & checking in luggage at the airport
Lesson49 Checking in luggage at the airport
Lesson50 Saying farewell