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　　‧精选40种常见的商业情境：内容实用，教你如何完美应对各种职场状况
　　‧能直接套用的句型：让你迅速又轻松地写好正确的英文email
　　‧欧美思绪与用字的解析：让你真正了解文意，句句用的实在，以恰当得体的字句，展现你的专业，提昇你的职场影响力！

　　深入浅出地剖析外国人商务写作时背后的逻辑，让你能够切合对方需求，有效表达。

　　不仅有效沟通各种商务事项与问题，更教你如何自然的建立与维系职场伙伴关系。

　　无论学习或应用，这本一应俱全的工具书能帮你找到英文email成功的关键，让你以卓越的表达能力作为自己职涯发展的最大助力！

　　This is an excellent, all-in-one handbook for busy students and working professionals. Use it for active skill building or for quick sample reference.

　　The 40 case studies are easy to read and directly applicable to real business situations. Instead of throwing all the samples at you and expecting you to pick up the rules of good writing by yourself, it helps you truly develop your skills. Each email model follows and guides you through the natural flow of logic, and serves a clear business purpose for maximum results.

　　Uniquely, this brand-new handbook is tailor-made for the native speakers of Chinese: the authors have bilingual Chinese/English backgrounds, and use their Asian and Western know-how to deftly address their specific needs.

　　English business emails helps you master the techniques enabling you to:
　　✔ quickly and easily write emails in English
　　✔ express yourself in a professional manner
　　✔ understand nuances and use words with confidence
　　✔ feel competent in any communication context, including make-or-break situations
　　✔ influence people
　　✔ advance your career with great writing

　　Contents:
　　All chapters provide email samples, key structures, grammar tips, vocabulary sheets, exercises, and professional simulation scenarios where you get to create your own email in a new, ultra-realistic context. Vocabulary sheets come with example sentences as well as helpful notes on usage.

ACCEPTANCE
01 Accepting an order (and asking for clarification)
02 Accepting an invitation (and reporting difficulties)
 
ACKNOWLEDGMENT
03 Acknowledging receipt of payment (and bill)
04 Confirming delivery date and products
05 Acknowledging a complaint
 
ANNOUNCEMENT
06 Cancelling an event (as host)
07 Writing an autoreply
08 Informing change of contact (and billing address)
 
APOLOGY
09 Apologizing for delay in delivery (and apologizing for being temporarily out of stock)
10 Apologizing for damaged products
11 Apologizing for a billing error
 
APPOINTMENT
12 Notifying others of a meeting (and sending a reminder)
 
APPRECIATION
13 Thanking others for their participation
 
COMPLAINT
14 Complaining about quality (and complaining about a non-conforming delivery)
15 Complaining about ordered items not received
16 Disputing a bill
 
CONDOLENCES, CONSIDERATION (GET WELL)
17 Expressing sympathy
18 Showing consideration for hospitalization
 
CONGRATULATIONS
19 Congratulating an acquaintance on their appointment
 
INQUIRY
20 Inquiring about price, delivery, and payment details
21 Inquiring about a regular customer not ordering anymore
 
INVITATION
22 Writing a formal invitation (to a sponsored reception and to a social event)
23 Writing a formal invitation to a wedding (and accepting the invitation)
24 Inviting participants to register for an event
25 Inviting a speaker
 
APPRECIATION
13 Thanking others for their participation
 
COMPLAINT
14 Complaining about quality (and complaining about a non-conforming delivery)
15 Complaining about ordered items not received
16 Disputing a bill
 
CONDOLENCES, CONSIDERATION (GET WELL)
17 Expressing sympathy
18 Showing consideration for hospitalization
 
CONGRATULATIONS
19 Congratulating an acquaintance on their appointment
 
INQUIRY
20 Inquiring about price, delivery, and payment details
21 Inquiring about a regular customer not ordering anymore
 
INVITATION
22 Writing a formal invitation (to a sponsored reception and to a social event)
23 Writing a formal invitation to a wedding (and accepting the invitation)
24 Inviting participants to register for an event
25 Inviting a speaker
 
REFUSAL
26 Declining an invitation to an event
27 Rejecting a request for postponed payment
28 Rejecting the cancellation of an order
29 Rejecting a product return and refund
 
REQUEST
30 Urging politely
31 Requesting payment: 1st notice
32 Requesting payment: 2nd notice
33 Requesting payment: final notice
34 Requesting a catalog of products
35 Warning a slow supplier (and requesting immediate action)
36 Requesting the cancellation of an order (and non-compliance with delivery deadlines)
37 Requesting the cancellation of an order ( owing to uncontrollable circumstances)
38 Proposing a visit to a company
39 Requesting a payment extension
40 Requesting a payment extension be kept short term
 
APPENDIX
 
ANSWER KEY

None

English Business Emails: Write Well for Business Success 电子书 下载 mobi epub pdf txt 2025

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