Part Ⅰ Lesson 1 Marketing and Marketing Mix 營銷與營銷組閤 Lesson 2 The Nature of Tourism Services 旅遊服務的性質特點 Lesson 3 Product Mix & Product Life Cycle 産品組閤和産品生命週期 Lesson 4 Service Design and Positioning 服務的設計與定位 Lesson 5 Pricing the Product 産品定價 Lesson 6 Marketing Control 營銷管理 Lesson 7 SWOT Analysis SWOT分析法 Lesson 8 Market Research Tool—Survey and Questionnaire 市場調研工具:調查與問捲 Part Ⅱ Lesson 9 Understanding Decision-making Process 瞭解顧客決策過程 Lesson 10 Ways of Segmenting the Market 如何細分市場 Lesson 11 Distribution—Getting Your Product to the Market 如何進行分銷 Lesson 12 Employees—the People Element in Service Delivery 僱員:服務業的人員要素 Lesson 13 Public Relations for Tourism Industry 旅遊公共關係 Lesson 14 Relationship Marketing 關係營銷 Lesson 15 Sales Promotion in Tourism 旅遊促銷 Lesson 16 Media Selection in Tourism Advertisement 旅遊廣告媒體的選擇 Lesson 17 Direct Marketing 直接營銷 Lesson 18 Differentiated Marketing and Niche Marketing 差異性營銷和補缺性營銷 Lesson 19 Internet Marketing 網路營銷 Lesson 20 Travel Brochures 旅遊宣傳冊 Lesson 21 Experiential Marketing 體驗式營銷
Part Ⅲ Lesson 22 Marketing for Theme Parks 主題公園營銷 Lesson 23 Hotel Marketing 飯店營銷 Lesson 24 Database Marketing in Travel Industry 旅遊業中的大數據營銷 Lesson 25 Destination Marketing Strategy:Image-making 目的地營銷策略:形象塑造 Lesson 26 Marketing and De-marketing for Eco-tourism 生態旅遊營銷和反營銷 Lesson 27 Marketing to Luxury Travelers 豪華旅遊市場營銷 Lesson 28 Heritage Tourism Marketing 文化遺産旅遊營銷 Lesson 29 Timeshare Marketing 分時度假營銷 Lesson 30 Cross-cultural Tourism Marketing 跨文化旅遊營銷 Lesson 31 Marketing for Convention Tourism 會議旅遊營銷 Lesson 32 Marketing Festival,Fairs and Special Events 節慶、展會和特彆活動營銷 Lesson 33 Marketing Sport Event Sponsorship 體育賽事贊助營銷