具体描述
20个最常见的商务主题
各个主题的架构如下：
1.关于各主题的简介：各章学习前的暖身准备，帮助读者进入状况。
2.脉络分明的常用表达方式：分门别类整理常用句型，加上言简意赅的提示。
3.切合主题的情境对话：帮助读者于自然情境中学习，潜移默化将英语用法快速记牢。
4.重点字汇库：字汇是由情境对话中撷取出的重要常用单字，并且附有音标和字义。
5.贴心小叮咛：贴心提醒各主题实务所该注意的事项，特别强调文化差异与沟通技巧。
商务英语会话说难不难，说简单不简单，仔细研究一番，其中还真的是有些实用的小学问，足以整理成这本书与大家分享。本书是以英文程度较基础者为首要写作对象，特别使用一般常见的字汇与语法，想要传达的讯息是：不需要拥有进阶级的高超英文能力，只需要有一般高中毕业的英文程度就可以学好商务英语。虽然全书没有高难度的字汇与用法，但是完全掌握了职场上清楚明白的英语口语表达方式，能帮助读者顺利驾驭所有会应用到英语的商务场合。也就是因为如此，职场资深人士也能借由此书提升自己的英语沟通效率。
非常值得再三推荐的是随书所附的MP3录音，不但令人如同身历其境，而且是全书毫无遗漏的完整录音。无论是学生自学或是老师教学使用，本书与其MP3录音都绝对是最佳教材。
职场上遇到要用英语洽商的时候，您是否常会感到书到用时方恨少？本书整理出各种商务英语常见用法，让您与国际客户对答如流，沟通无碍，顺利达成任务。
著者信息
图书目录
CONTENTS目录
Chapter 1 Good Answers to Interview 回答面试官
Chapter 2 New Employee Orientation 新进员工训练
Chapter 3 Telephoning 电话用语
Chapter 4 Presentation 简报
Chapter 5 On a Business Trip 出差
Chapter 6 Touring a Trade Fair 参观商展
Chapter 7 Discrimination in the Workplace 职场上的歧视
Chapter 8 Negotiation协商
Chapter 9 Formal Business Meeting 正式商务会议
Chapter 10 Signing a Contract 签订合约
Chapter 11 Sales Language 销售用语.
Chapter 12 Payment Terms 付款方式
Chapter 13 Packing, Shipment & Insurance包装、装运及保险.
Chapter 14 Claim & Arbitration 索赔及仲裁
Chapter 15 Agency代理.
Chapter 16 Customer Service客户服务
Chapter 17 Collaboration Across Departments跨部门合作
Chapter 18 Hosting a Guest接待访客
Chapter 19 Arranging Travel Plans安排旅游计画.
Chapter 20 Annual Self-Evaluation年度自我评量
附录 1 Letter of Application求职信.
附录 2 Resume 履历表.
附录3 Autobiography自传.
Chapter 1 Good Answers to Interview 回答面试官
Chapter 2 New Employee Orientation 新进员工训练
Chapter 3 Telephoning 电话用语
Chapter 4 Presentation 简报
Chapter 5 On a Business Trip 出差
Chapter 6 Touring a Trade Fair 参观商展
Chapter 7 Discrimination in the Workplace 职场上的歧视
Chapter 8 Negotiation协商
Chapter 9 Formal Business Meeting 正式商务会议
Chapter 10 Signing a Contract 签订合约
Chapter 11 Sales Language 销售用语.
Chapter 12 Payment Terms 付款方式
Chapter 13 Packing, Shipment & Insurance包装、装运及保险.
Chapter 14 Claim & Arbitration 索赔及仲裁
Chapter 15 Agency代理.
Chapter 16 Customer Service客户服务
Chapter 17 Collaboration Across Departments跨部门合作
Chapter 18 Hosting a Guest接待访客
Chapter 19 Arranging Travel Plans安排旅游计画.
Chapter 20 Annual Self-Evaluation年度自我评量
附录 1 Letter of Application求职信.
附录 2 Resume 履历表.
附录3 Autobiography自传.
图书序言
Chapter 1 Good Answers to Interview 回答面试官
这该怎么答？
Unit 1 What are your greatest strengths? 你的最大优点为何？
新手：
Do not care about the job’s requirements. 不管工作要求为何。
“I am especially good at writing fictions, and that’s why when I heard there was a vacant position of the copyrights director in your publishing house, I immediately applied.”
「我特别擅长写小说，所以我一听说你们出版社有版权主任的职缺，便马上提出申请。」
Boast too much. 太自夸。
“My greatest strength is not having any weaknesses.”
「我最大的优点便是没有缺点。」
Too humble. 太谦虚。
“Let me think about it…. I think I still have to improve myself much to fit in well with your company.”
「让我想想看……我想我还要多改善自己才能适合在贵公司工作。」
建议：
Answers should be about the job’s requirements. 答案应该要与工作要求相关。
“I am particularly good at organizing details and negotiating with English native speakers. With two years of experience of working in a copyright agency in the past, I am sure I am the best person for this position of the copyrights director.”
「我特别擅长安排细节项目还有与英语母语人士协商，过去我曾经在版权代理公司工作过两年，因此我相信自己为版权主任一职的最佳人选。」
Give good examples to support statements. 举出具体例子来作证论点。
“Above all, I think in terms of the employer and have made a very positive contribution to the whole company. In the past year, I successfully hosted visitors from Shanghai and organized company trip to Tokyo. Not only that, I managed to reduce the costs of new staff training by 50%.”
「最重要的是，我为以雇主立场来考量，对公司整体都做出非常正面的贡献。过去一年下来，我成功接待了上海来的访客，妥当安排好公司的东京之旅，除此之外，经过我的努力，新进员工训练的费用得以省下一半。」
Give good comments from others. 举出他人的好评。
“My former boss thinks that I helped him solve many problems. It must be because I always think in the shoes of the employer.”
「我上个老板认为我帮他解决了很多问题，这一定是因为我总是站在雇主的角度来思考。」
这该怎么答？
Unit 1 What are your greatest strengths? 你的最大优点为何？
新手：
Do not care about the job’s requirements. 不管工作要求为何。
“I am especially good at writing fictions, and that’s why when I heard there was a vacant position of the copyrights director in your publishing house, I immediately applied.”
「我特别擅长写小说，所以我一听说你们出版社有版权主任的职缺，便马上提出申请。」
Boast too much. 太自夸。
“My greatest strength is not having any weaknesses.”
「我最大的优点便是没有缺点。」
Too humble. 太谦虚。
“Let me think about it…. I think I still have to improve myself much to fit in well with your company.”
「让我想想看……我想我还要多改善自己才能适合在贵公司工作。」
建议：
Answers should be about the job’s requirements. 答案应该要与工作要求相关。
“I am particularly good at organizing details and negotiating with English native speakers. With two years of experience of working in a copyright agency in the past, I am sure I am the best person for this position of the copyrights director.”
「我特别擅长安排细节项目还有与英语母语人士协商，过去我曾经在版权代理公司工作过两年，因此我相信自己为版权主任一职的最佳人选。」
Give good examples to support statements. 举出具体例子来作证论点。
“Above all, I think in terms of the employer and have made a very positive contribution to the whole company. In the past year, I successfully hosted visitors from Shanghai and organized company trip to Tokyo. Not only that, I managed to reduce the costs of new staff training by 50%.”
「最重要的是，我为以雇主立场来考量，对公司整体都做出非常正面的贡献。过去一年下来，我成功接待了上海来的访客，妥当安排好公司的东京之旅，除此之外，经过我的努力，新进员工训练的费用得以省下一半。」
Give good comments from others. 举出他人的好评。
“My former boss thinks that I helped him solve many problems. It must be because I always think in the shoes of the employer.”
「我上个老板认为我帮他解决了很多问题，这一定是因为我总是站在雇主的角度来思考。」
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