Hotel and Motel Management and Operations, 4/e pdf epub mobi txt 电子书 下载 2024

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Hotel and Motel Management and Operations, 4/e

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著者
出版者 出版社:桂鲁 订阅出版社新书快讯 新功能介绍
翻译者
出版日期 出版日期:2003/01/01
语言 语言:英文



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发表于2024-12-23

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图书描述

  For introductory courses in hotel operations and management.

  Written in an easy-to-understand style, this book provides comprehensive information on every facet and department of the hotel. Property management system operation is discussed, with sample reports for students. The operation of restaurant point of sale systems is also discussed, with related sample reports included.

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Hotel and Motel Management and Operations, 4/e pdf epub mobi txt 电子书 下载

图书目录

I. HOTEL AND MOTEL DEVELOPMENT.
1. The History of the Hospitality Industry.
2. Types of Hotels.
3. Corporate Structures and Concepts of Operation.
4. Feasibility Determination.

II. HOTEL MANAGEMENT.
5. Hotel Structure and Staff.
6. The Human Resources Department.
7. Reservations: Systems and Operations.
8. Sales and Marketing.

III. HOTEL OPERATIONS.
9. The Front Office.
10. Food and Beverage Preparation and Service.
11. Telecommunications.
12. Engineering.
13. Housekeeping.
14. Other Departments and Sources of Income.
15. Insurance.

IV. HOTEL ACCOUNTING AND CONTROLS.
16. The Organization of Accounting and the Uniform System.
17. Accounts Receivable and City Ledger.
18. Income Control.
19. Food and Beverage Cost Control.
20. Payroll.
21. Accounts Payable.
22. Credits.
23. Other Responsibilities of the Accounting Department Including Financial Statements.

V. THE FUTURE OF THE INDUSTRY.
24. Franchising.
25. Casinos.
26. Health Spas.
27. Trends in the Industry.

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Hotel and Motel Management and Operations, 4/e epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024


Hotel and Motel Management and Operations, 4/e epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

Hotel and Motel Management and Operations, 4/e pdf epub mobi txt 电子书 下载 2024




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