国贸基础篇 Unit 1 寄送产品目录 Delivery of Catalogue Unit 2寄发产品目录后之追踪 (不符合买方需求) Follow-Up after Catalogue Delivery (Not Conforming to Buyer’s Demand) Unit 3回覆还价Feedback to Counter Offer Unit 4引荐客户Request of Customer Recommendation Unit 5 邀请观展Invitation to the Trade Exhibition Unit 6会展招唿访客Serving the Visitor Unit 7 会展议价 Price Negotiation in the Exhibition Unit 8 感谢招待 Expressing Appreciation for Hospitality Unit 9 询价及报价 Inquiry & Quotation Unit 10 追踪报价 Follow up the Quotation Unit 11 议价不成 Failure of Counter Offer Unit 12调价通知 Notification of Price Adjustment Unit 13催促开立信用状 Urge to Open L/C Unit 14要求修改信用状Request of L/C Amendment Unit 15通知银行改信用状Notify Bank of L/C Amendment Unit 16放宽付款条件 Request of Easing Payment Term Unit 17託收付款Payment term as Collection Unit 19承兑延迟 Delay of Acceptance Unit 20支票付款 Payment Terms as Check Unit 21退票通知 Notification for Bounced Check Unit 22洽询保险公司 Enquiry to Insurance Company Unit 23 需求额外保险 Request of Additional Insurance Unit 24提出索赔通知 Notification of Claim Unit 25洽询船班 Enquiry of Shipping Schedule Unit 26装船通知 Shipping Advice Unit 27漏装处理 Make-Up for Short Delivery Unit 28 数量不符 Error Shipping Quantity Unit 29 功能瑕疵 Function Defect Unit 30 回覆延迟 Delay Response Unit 31结单错误 Statement Error Unit 32天然灾害索赔(保险公司赔偿) Claim for Natural Disaster with Shipping Company Unit 33功能瑕疵索赔(买卖索赔) Claim for Functional Defect with Seller Unit 34 付款延迟索赔Claim for Delay Payment Unit 35装运延误索赔(买卖索赔)Claim for Delay Shipment with Seller Unit 36付款延迟索赔(买卖索赔)Claim for Delay Payment with Seller Unit 37取消订单Request of Order Cancellation Unit 38 要求换货Request of Replacement
国贸进阶篇 Unit 1新品上市 Notification of New Product Launch Unit 2产品停产 Notification of Production Suspense Unit 3恢复往来 Business Resuming Unit 4同意代理 Agreement for Exclusive Agency Unit 5产品介绍(对首次见面客户)Product Introduction to New Customer Unit 6寻求合作 Exporters looking for customers Unit 7信用调查 Credit Investigation Unit 8产品评估 Product Evaluation Unit 9产品开发 Product Development Unit 10送样审核 PPAP Verification Unit 11邀请观展 Invitation to the Trade Exhibition Unit 12会展接待 Serving the Visitors Unit 13展后拜访 Visitation Plan to Potential Customer Meeting in the Exhibition Unit 14签证申请 Applying for Visa Unit 15交通安排 Transportation Arrangement Unit 16食宿预定 Restaurant & Hotel Reservation Unit 17人员介绍 Introduction of Company Staff Unit 18公司介绍 Tour of Office Building Unit 19 参观工厂 Tour of Facility Unit 20 认证稽核 Certification Unit 21活动邀请 Invitation Unit 22人事异动 Reshuffle Announcement Unit 23 乔迁启示 Removal Notification Unit 24 表达祝贺 Expressing Congratulation Unit 25 表达弔唁 Expressing Condolence