Chapter 1 Fundamentals of International Business Negotiation (1) 1.1 Basic Concept and Characteristics of Business Negotiation (1) 1.2 Forms of International Business Negotiation (7) Case Study (11) Exercises (14)
Chapter 2 Preparing for Negotiation (15) 2.1 Establishing Objectives (15) 2.2 Collecting and Analyzing Information Concerned (18) 2.3 Forming the Negotiation Team (21) 2.4 Planning for International Business Negotiation (25) 2.5 Choice of Negotiation Venues (31) 2.6 Negotiators Check List (33) Case Study (37) Exercises (37)
Chapter 3 The Process of Negotiation (38) 3.1 Negotiation Atmosphere and Opening Steps (38) 3.2 Opening Strategies (40) 3.3 Bidding and Bargaining (43) Case Study (45) Exercises (46)
Chapter 4 Closing the Negotiation (47) 4.1 Identification and Means of Negotiation Closing (47) 4.2 Tactics Towards Agreement (51) 4.3 Tips on Contract Signing (54) Case Study (60) Exercises (61)
Chapter 5 Negotiation Principles (62) 5.1 Win-Win Concept (62) 5.2 Collaborative Principled Negotiation (65) 5.3 Law of Interest Distribution (75) 5.4 Law of Trust (83) Case Study (89) Exercises (91)
Chapter 6 Negotiation Strategies and Tactics (92) 6.1 Developing Your Negotiation Strategies (92) 6.2 Strategic Considerations (97) 6.3 Useful Negotiation Strategies (98) 6.4 Useful Negotiation Tactics (101) Case Study (105) Exercises (106)
Chapter 7 Professional Skills for International Business Negotiation (107) 7.1 Skill of Talking (107) 7.2 Skills of Asking and Answering (110) 7.3 Skills of Body Language (119) 7.4 Application of the Body Language in Negotiation (123) Case Study (124) Exercises (125)
Chapter 8 International Business Contract Negotiation (127) 8.1 Conclusion and Guarantee of a Contract (127) 8.2 Modification, Termination and Assignment of Contracts (132) 8.3 Authentication and Notarization of a Contract (135) Case Study (137) Exercises (138)
Chapter 9 Personal Styles and Negotiation Modes (139) 9.1 Negotiators’ Personal Styles (139) 9.2 Negotiators’ Personal Styles and AC Model (140) 9.3 Personal Styles vs. Negotiation Modes (142) 9.4 Application of Personality Checks (143) Case Study (145) Exercises (146)
Chapter 10 Different Cultures and Business Negotiation (147) 10.1 Definition of Culture (147) 10.2 Cultural Change (149) 10.3 Negotiation and Conflict Resolution Across Cultures (152) 10.4 Cultural Dimensions and Negotiation (153) 10.5 Business Negotiating Styles of Different Cultures (154) 10.6 Cross the Cultural Gap (158) Case Study (160) Exercises (161)