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　　快速掌握【国贸专业知识】、提升【国贸英文能力】的3大学习关键！

　　关键1【搞懂国贸流程背景、同时记忆单字】
　　看国贸业界高手用趣味又轻松的笔触，替国贸各流程的字汇做导览、解说，理解各流程会用到的单字后，加强对字汇的印象！

　　◎ 理解各流程字汇的快速记忆法（中英对照）：

　　1.【先了解背景】如：询价都做些什么？要提供产品型号、品名、大小、规格……
　　会碰上的字汇有：
　　‧产品型号：Catalog no.
　　‧品名：Product name、product description

　　2.【会碰上什么】如：询价又要提供什么讯息？当然要问问价格、有无折扣、出货的其它成本……
　　会碰上的字汇有：
　　‧价格：Price
　　‧折扣：Discount
　　‧预估运费、手续费：Estimated freight、handling fee

　　3.【延伸补一补】如：询价还会问到什么样的问题？摸清楚现货状况、出货准备时间啰……
　　会碰上的字汇有：
　　‧现货状况：Availability status
　　‧出货准备时间：Lead time
    
　　关键2【熟悉国贸句型并融合E-mail、电话口说应用】
　　国贸字汇联想学习的强化版，脑海中有了字汇是不够的，还要知道怎么用！特别是在国贸人一定碰得到的E-mail往返与电话沟通上！

　　◎各流程E-mail句型、电话口说表达应用抢先看：

　　1.询价E-mail篇：
　　重点句型：我想要询问……
　　‧实际应用：我想询问贵公司的PA0925伸缩自拍神器，我在您们的网站上有看到了这项产品讯息……
　　‧英文这么说：I'd like to inquire about your PA0925 Extendable Selfie Stick which I've seen its information on your website.

　　2.询价电话口说篇：
　　重点问答：请问您能给……报价吗？
　　‧实际应用：请问您能给我AY101系统控制的报价吗？
　　‧英文这么说：Could you please give me your quote for AY101 Control System?

　　关键3【搭配MP3边听边学，记忆单字、句型、英文应答怎么说】
　　亚洲人在全世界做生意，在口语表达上不免有些生涩，这样的问题部分归因于不确定这些国贸英单的发音、句型怎么念，跟着本书MP3边「听」、边「学」，摆脱学习国贸商用英文的枯燥，同时提升英文表达的自信！

　　◎ 英文名词、动词有时长一样，但发音可不一样，跟着MP3揪出发音陷阱：

　　1.报价篇：
　　移转价格（Transfer price）
　　这里的transfer是名词，重音在第一个音节！

　　2.索取产品篇：
　　仿单 （Package Insert）
　　这里的insert 是指产品说明书，也称为仿单，为名词，重音要放在第一个音节，别和动词insert的发音弄错了！

作者简介

刘美慧（Amy）

　　国立空中大学人文学系讲师、昶安生物科技公司国贸副理、「中华民国劳动部国际技能竞赛」随行翻译。

　　着作：《外贸业务英文》、《国贸英语沟通术》、《速记英语—快学片语》，另有协同着作《关渡宫文化丛书》三册。

Part 1 价格 Price
1-1 询价 Price Inquiry: I’d like to inquire about...  
1-2 报价 Quote: Our list price is……  
1-3 折扣 Discount: We provide quantity discounts…
1-4 交货条件 Shipping Terms: We offer under xxx shipping terms…
1-5 议价 Price Negotiation: Please support by offering your best price.
1-6 调价 Price Adjustment: We’ll implement a price increase of x %.
1-7 计算报价 Price Calculation: There will be a handling fee...
1-8 价格结构 Price Structure: The transfer price will be…
1-9 报价单 Quote Sheet: Attached is our quotation...

Part 2 订单 Order
2-1 下单 Placing an Order: We’d like to place an order for…
2-2 改用网路下单 Changing to Order Online: Please consider ordering online…
2-3 网路下单程序 Online Ordering Procedure: Browse through the product catalogue…
2-4 订货确认 Order Confirmation: Please find attached your Order Acknowledgment.
2-5 修改订单 Order Modification: We have to adjust the quantity of our order…
2-6 订制订单 Custom Order: If you’d like to request a custom order…

Part 3 出货 Shipment
3-1 出货方式 Shipping Method: You can choose from express, sea and air freight…
3-2 包装 Packaging: Please have it packed with…
3-3 出货文件 Shipping Documents: Attached please find the complete set of shipping documents…
3-4 提单 Air Waybill: Attached please find the AWB…
3-5 通关 Customs Clearance: The customs need clearance Instructions from the recipient…

Part 4 付款 Payment
4-1 付款条件 Terms of Payment: If you are sending the payment using…
4-2 付款方式 Payment method: We accept … as payment methods.
4-3 信用状 Letter of Credit: We can accept Letter of Credit at sight…
4-4 催款 Payment Collection: Our records indicate the attached invoice is past due.
4-5 对帐单 Account Statement: I have attached a statement of your account.

Part 5 客服与客诉 Customer service and complaints
5-1 索取产品资料 Requesting Product Info: I've attached the manual for your review.
5-2 索取样品 Requesting Samples: Free samples are available upon request…
5-3 索取官方证明文件 Requesting Official Documents: An export license must be obtained…
5-4 到货问题 Faulty on Arrival: If you find that your goods are faulty on arrival…
5-5 保固服务 Warranty: We shall repair the defective product covered by the warranty.
5-6 退货政策 Return Policy: Products may be returned with our permission…
5-7 办理退货 Return Shipment: All returns must be authorized by an RMA Number.
5-8 退款 Refund: We recommend returning for refund…
5-9 罚款 Penalty: There will be a x % penalty per day for delivery delay.

Part 6 业务与行销Sales and marketing
6-1 业务会议 Sales Meeting: Please see the tentative agenda for our conference…
6-2 安排会议 Arranging a Meeting: We’d like to schedule a conference call to discuss…
6-3 业绩检讨 Sales Meeting: The revenue has risen by x %...
6-4 展览 Exhibition: If you plan on attending the Annual Meeting…
6-5 参展准备 Exhibition Preparation: We’ll provide catalogs for you to distribute at…  
6-6 促销活动 Promotional Campaign: We’re offering a promotion to our distributors…

Part 7 教育训练 Training
7-1 训练课程 Training Courses: We recommend you join us for the sales training…
7-2 线上研讨会 Webinar: Our product training webinar will be hosted on…
7-3 实体研讨会Seminar: We will organize a seminar in the conference…

Part 8合作／代理关系 Cooperation and agency relationship
8-1 公司简介 Company Profile: Our company was established in yyyy...
8-2 独家代理 Exclusive Distribution: We authorize XXX as the exclusive distributor…
8-3 非独家代理 Non-exclusive Distribution: Our policy is not to give exclusivity...
8-4 购併 Acquisition and Merger: XXX was acquired by XXX.
8-5 人事异动 Personnel Change: I just wanted to inform you that I’ll soon be leaving…

1-1 询价 I’d like to inquire about...
 
字汇导览解说 Track 01
       
所有的交易几乎都是从询价或是询问现货状况开始的，虽说万事起头难，但这样的询问难吗？一点也不！但请注意一点，要问就要清清楚楚地问、问得清清楚楚，有了个好的基础，后头才不会有一堆误解出现喔！
 
1. 说产品：要询问产品，应一併列出型号（Catalog no.）、品名（Product name / Product description）、大小（Size）、规格（Specifications），以及网页连结（Link）等资讯，将产品本体交待清楚！
 
2. 询价格：既然是询价，当然一定要问问产品的价格（Price），问有无折扣（Discount）好康，除此之外，也要好好了解一下与出货相关的所有成本，像是预估的运费（Estimated freight）、手续费（Handling fee）或文件费（Documentation fee）等。
 
3. 询供货时间：价格之外的一大询问要点就是现货状况（Availability status）了，也要问问从接单到出货的出货准备时间（Lead time）有多长！
 
字汇应用抢先看：E-mail会这么写！
 
1. I’d like to inquire about your PA0925 Extendable Selfie Stick which I’ve seen its information on your website. I’m highly interested in learning more about it. Please let me know its price and availability status.

我想要询问贵公司的PA0925伸缩自拍神器，我在您们的网站上有看到了这项产品的资讯，我很有兴趣，想要多了解一些，还请您告诉我它的价格与现货状况。
 
2. We’re interested in your CPY1202 product and would like to know its price, availability status and also the estimated freight cost to Taiwan. Please inform. If there are any additional fees, e.g. handling fee, please tell us as well. Thanks.

我们对您的CPY1202产品有兴趣，想知道它的价格与现货状况，以及货到台湾的预估运费，还请告知。若还有像是手续费这类得额外收取的费用，就请一併告知，谢谢。

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国贸人在全世界做生意的必备关键英单＋句型（附MP3） 电子书 下载 mobi epub pdf txt 2024

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