Foundations of Lodging Management (PNIE) 2／e pdf epub mobi txt 电子书下载 2024

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著者

出版者出版社：华泰文化订阅出版社新书快讯新功能介绍

翻译者

出版日期出版日期：2014/09/04

语言语言：英文

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发表于2024-12-21

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图书描述

Written in an easy-to-read, easy-to-understand style, Foundations of Lodging Management, 2e explores how the lodging industry and the hotels in the industry operate. With coverage of both small and large hotels, it addresses each department, including the front office, sales and marketing, housekeeping, maintenance and more! This edition features more on green initiatives and expanded discussion of revenue optimization.

　　1.Includes All in a Day’s Work vignettes that are now numbered for easy identification.

　　Poses true-to-life lodging problems as well as possible solutions.

　　Develops decision-making skills and prompts class discussion.

　　2.Provides extensive Discussion Questions and Team Activities for each chapter.

　　Gives instructor’s ready-made homework problems and a variety of assignment activities.

　　3.dentifies and defines lodging language.

　　Defines jargon within the chapter and includes an extensive glossary of over 400 lodging-industry-specific definitions that readers can quickly find and review.

著者信息

作者简介

David K. Hayes

　　现职：
　　Full time author-consultant

Jack D. Ninemeier

　　现职：
　　Michigan State University

Allisha A. Miller

　　现职：
　　Dearborn Heights, Michigan

Foundations of Lodging Management (PNIE) 2／e pdf epub mobi txt 电子书下载

图书目录

Ch1IntroductiontotheLodgingIndustry
Ch2TheStructureoftheLodgingIndustry
Ch3GuestServiceintheLodgingIndustry
Ch4ManagingLodgingOperations
Ch5StaffingtheLodgingOperation
Ch6TheFrontOfficeDepartment
Ch7TheSalesandMarketingDepartment
Ch8TheHousekeepingDepartment
Ch9TheMaintenanceDepartment
Ch10FoodServiceandMeetingManagementinLimited-ServiceHotels
Ch11FoodandBeverageOperations:Full-ServiceHotels
Ch12HotelAccounting
Ch13SafetyandSecurity
Ch14CareersintheLodgingIndustry