获选为Guru of World Leadership全球排名第一,全球最具影响力的领导力发展大师中的大师。每年都对成千上万名听众发表演说。他也把他的领导力原则传达给名列《财星》(Fortune)前五百大企业、美国西点军校、美国大学体育协会(NCAA)、美国职篮联盟(NBA)、美式足球联盟(NFL)等运动机构。 美国亚马逊网站5星级畅销书作者,曾挤身亚马逊网站10週年名人纪念馆25位作者之一。
You can’t make the other fellow feel important in your presence if you secretly feel that he is a nobody.
──莱斯.吉柏林(Les Giblin)
人际关系的源头始于尊重,你必须打从心底看重他人、尊敬他人。
When it comes to relationships, everything begins with respect. With the desire to place value on other people.
第二章 我需要了解别人什么?
人与人之间过半数的纷争与冲突,并不是来自意见的差异或无法达成共识,而是彼此间缺乏了解所致。
Half of all the controversies and conflicts that arise among people are caused not by differences of opinion or an inability to agree, but by the lack of understanding of one another.
当我们了解对方的观点──了解他尝试要做的事──十次有九次,他想做的都是对的。
When we understand the other fellow’s viewpoint - understand what he is trying to do - nine times out of ten he is trying to do right.